Practical help

Here are all of the helpful services we have heard about, offering practical help during self-isolation.
(Use the email if you know of others we should list.)


If you have become recently unemployed, furloughed or you’re waiting for Universal Credit this is available for you - please don’t go without. The Godalming & Villages Community Food Store has all sorts of free food, toiletries and household products. (This is in addition to the existing St Mark's foodbank.)

Please contact 01483 523575 (Mon-Fri 9-5) to book a slot to access the store, located at the Wilfrid Noyce Centre (open Mon-Fri 10.30-12.30) or email (If you are shielding or isolating please mention this when you call.)

For more information visit


If you want to provide things to the food bank while we are isolating: You can now drop off your donations on Tuesday only between 9am and 11am. Put your donation in the shopping trolley you will find outside Milford Village Hall or the one outside Tescos, clearly signed "Donations for Godalming food bank organised by the Godalming and Farncombe Community Corona Virus Assistance".

(Please do NOT drop donations outside of these hours. If there is no trolley to place your donation in, then kindly hold on to it for next weeks collection.)

You can check which items are currently most needed here.


Use this website to find local coronavirus support groups in their area:


To get help, if you are categorised as extremely vulnerable, even if you didn't receive the original shielding letter, but think you perhaps should have:

Sainsbury's in Godalming are open, only allowing one adult per family to enter the store:

  • Mon-Sat 7.30am - 8am for NHS and care workers only (ID required);
  • Mon, Wed and Fri 8-9am for elderly and vulnerable only;
  • And for all customers Mon, Wed and Fri 9am-8pm, Tues, Thurs, Sat 8am-8pm and Sun 10-4.30pm

Waitrose in Godalming the first hour of opening is for elderly and vulnerable customers and their carers.

£17 per veg boxSecretts in Milford are offering a drive through service.

Just drive up to the farm shop, make a £17 contactless payment and they will pop a fruit and veg box into the boot of your car!

Secretts are now also doing home deliveries, within 1.5miles, for the elderly and vulnerable every Friday.

Find information here

Amy Lou’s greengrocer in Godalming - Call 07973 939051 to order and pay for fruit and veg by bank transfer, then your box will be ready for kerbside for collection.


Milford & Witley Village Care is still available to help, as usual, telephone: 07871 570160 

There is a Facebook group called Godalming and Farncombe Community Corona Virus Assistance which includes Milford volunteers. Each road has a different volunteer available for help with shopping, prescriptions, phone chats & other help for elderly or vulnerable who can't leave the house. Every household in Milford & Witley should have received a card with contact details of someone in this team. Lots of volunteers ready to help. 

There is a website where Godalming businesses are advertising their new services, including takeaways from restaurants to online yoga classes:

There is also this useful list from Godalming Town Council


Borough Wide Community Meals Service

There is a borough wide community meals service that vulnerable elderly residents may wish to access during these unprecedented times. The community meals service has capacity to support more people now.  Moving forward, the Council will be looking at ways to widen the community meals service to meet demand, which we anticipate will increase. 

Each of the centres provide their own approved hot, freshly cooked healthy meal to certain parts of the borough. We are in Godalming area (Waverley Borough Council) so you should call 07771 805414 or email



If you have a prepay meter and have to go into isolation due to coronavirus – your electricity company will help - they will bring you a top up or send one through the post depending on the urgency (


South West Surrey Domestic Abuse Outreach Team

Until further notice, support will be via phone and you will be answered by a trained Domestic Abuse Support Worker.

Call 01483 898884 - Monday to Friday, 9.00am to 4.00pm. If we are unable to answer, please leave a short message with safe contact details on our 24-hour answerphone and we’ll ring back, or email

We are working with partners in the voluntary and statutory sector to ensure the needs of survivors and children are considered and met.

In an emergency dial 999.


Witley and Milford Practice have been promoting use of the NHS app to get a prescription fulfilled, or check your results.

The NHS app lets you do both and you don’t need to come into the surgery to verify your ID - help yourself and your surgery and use it.

The apple version is on this link:


If you just need someone to talk to let us know. Your pastoral visitor should already have made contact. Use the email to make contact with the pastoral team, and clergy or a pastoral visitor will be in touch.


There is a Church of England booklet with some helpful advice and ideas to help with Mental Health issues.


If you or someone you know is hugely vulnerable and in a situation that is beyond the help of volunteers please call the Surrey County Council helpline 0300 200 1008 (8am – 6pm Monday to Friday, Saturday to Sunday 10am - 2pm).

Last updated: 7th May 2020